# Radio ID Not Updating BM

The reason your ID / information has not updated in the BrandMeister database is likely to have one of the 11xxxxx DMR numbers issued by <http://RadioID.net> in the wrong MCC. The numbers were allowed to continue to work but BrandMeister will no longer import or update them.&#x20;

You need to go to your Radio ID account and request a replacement ID. There is a button to do that and it will issue you a 31xxxxx number. Once it is updated BM will import the ID and callsign information.

If you recently changed your call sign please view the [Callsign Change](/dashboard/callsign-change.md) steps (skip to step 3.) to continue with the remaining portions of what is required. <br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.brandmeister.us/dashboard/radio-id-information-not-updating.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
